The Family Archivists FAQs

  • A professional digital photo organizer will bring security and organization to your memories. We will take all your digital photos & videos, analog prints, slides, negatives, photo albums, VHS tapes, DVDs, scrapbooks, etc and leave you with a beautifully organized photo and video archive that is preserved, searchable and shareable. 

    Analog materials such as prints, slides, VHS tapes, DVDs and scrapbooks will be digitized, organized and backed up for preservation.

    
For digital materials, we pull together your photos and videos from all devices, photo sites, hard drives, etc. Then we de-duplicate and remove what you don’t need to archive like memes, receipts, and food photos, etc. Next we separate photos and videos, create folders by year and month and add metadata like keywords that allow you to search by people, events or locations. So when we’re finished you will be able to go to one location on your phone or computer and easily find that photo of your daughter many years ago wearing her favorite “Dodger Hat” while standing on that "Beach" and eating an “Ice Cream" cone by utilizing our keyword and tagging services.

    We will then backup your new archive and return it to you, providing training as necessary.

    Now you have all your photos and videos in one place, as well as a system (and help when you need it) to keep organized in the future.

  • Digitizing your physical photos provides many benefits. You can organize them, back them up, create multiple copies, and share them easily.

    Better Preservation: Unfortunately, analog materials (negatives, prints, albums, video tapes, etc.) can easily be destroyed or lost, or they can succumb to deterioration from age or poor storage. Digitizing your collection means that your images can be stored in multiple locations (hard-drive, cloud, etc.) and that you can easily make copies. This will ensure the long-term preservation of your collection.

    Customized Organization: Once digitized, your photos can be organized in a manner that makes sense to you whether that is chronological, by event or any other way that makes sense for you. Creating a filing system ensures that you will be able to find the images you need when you want them.

    Searchable: Digitizing your photos allows you to add metadata such as key-wording, captions, facial recognition and geo-tagging all of which can help you quickly and easily find the specific image you are looking for

    Sharing: Digitized photos can be shared at the click of a button. Whether it for a social media “Throw Back Thursday” post or if you want to be able to email photos to family, having your images in a family archive allows for easy sharing of your collection.

    Greater enjoyment: When was the last time you brought out those boxes to look through your old photos? Despite our best intentions, it’s never the right time or place. Digitizing your favorite photos enables you to enjoy them whenever you want, wherever you are.

    Create New Products: Digitizing your collection allows you to also transform them into new products you may enjoy more, such as photo books, wall art and websites.

  • Since the start of digital photography we as society, have started taking exponentially more pictures than we did on film. Rather than a roll of 24 or 36 images, suddenly we are limitless in the number of photos we can take. This can lead to an overwhelming amount of photos and videos that we never look at. Organizing your digital photo collection will help in many ways.

    Better Preservation: Your digital images are the most vulnerable to loss. Whether your computer crashes, your hard-drive fails, your smart phone somehow ends up lost or broken or your images are spread all over numerous cloud accounts, it’s best to organize and back up your digital files.

    Organization: Your family archive allows you to bring together your images in one place where they can be organized, preserved and then ultimately shared. Using a file organizing system that makes sense for you will allow you to quickly and easily find your photos and videos.

    Editing: You want to make sure you are saving the images that are most important to you. Editing your collection to remove duplicates, screen shots, memes and those up close food photos ensures you are only keeping the images that mean something to you.

    Searchable: Organizing digital photos allows you to add metadata such as key-wording, captions, facial recognition and geo-tagging all of which can help you quickly and easily find the specific image you are looking for.

    Sharing: Whether it for a social media “Throw Back Thursday” post or if you want to be able to email photos to family, having your images in a family archive allows for easy sharing of your collection.

  • The first step is to schedule a free 30 minute consultation so we can discuss your collection and goals. Once we discuss your project, we will come up with an action plan that covers the scope of the work and what we hope to achieve with your family archive. Along with the action plan we will also provide an estimate for our services.

    To begin the process, we need your stuff! We make arrangements for the shipment, drop off or pick up (depending on where you live) of your analog materials and/or digital hard drives, etc. For remote digital organizing work we will help you install secure-remote access software so we can safely and securely work on your collection.

    As we work on the creation of your family archive we will be in touch to let you know how the project is progressing and/or to gather additional information. As these projects can be fluid in nature, we may need to make adjustments to the original action plan. Any changes to the action plan are subject to client approval.

    When we complete the digitization and organization of your family archive we will move your collection to the secure backup methods determined in our action plan. This may include both physical and cloud storage options.

    When back-up is complete all physical materials will be returned to the client. The method of return (as-is or in archival storage) is determined in the action plan.

    Lastly, we will have another session to go over your family archive; review how to access your files; answer any questions you have and leave you ready to enjoy your newly organized, searchable and shareable family archive.

  • That depends on how involved you want to be! There is definitely information we will need from you— whether that is correctly dating a photograph or identifying people in images. After we set up your action plan we will check in with you at pre-determined stages or when questions arise.

    We will set up a check-in plan tailored to your communication preferences. If you want to stay on top of the details of your project we can send check-in emails and progress updates or even do Zoom sessions to review our progress. If you tend to be more big-picture oriented we can send overall updates when we finish certain aspects of the project. If you are the type you likes to get REALLY involved, talk to us about coaching. We can walk you through doing the process yourself—providing tips, support and advice throughout the process.

  • Absolutely! Instead of us tackling the project for you, we can teach you how to do it on your own. Here are some things to think about:

    Tackling your digital photos requires a very good technical knowledge of computers and software. If you are not proficient in these areas, we can provide you with resources to help you get up to speed.

    There are a lot of different kinds of scanning equipment out there. Some of it is good and a lot of it is junk. We can help you find the "right" equipment to get the best quality scans for your project. We use professional, industry standard equipment which can get pricey but we can help you find what you need.  

    Oh, and then there’s the saving time vs saving money question. Doing it yourself may save you money, but it will cost you in time. What we can accomplish in days might take you weeks or months, however if you have the time on your hands, doing-it-yourself may be fun and informative. Just make sure you are committed and have an action plan to follow.

    Regardless of whether you choose us to organize and/or digitize your collection or you do-it-yourself we want to make sure you end up with a beautifully organized, safe, searchable and sharable photo collection you are thrilled with.

  • If you are like most clients your collection exists in two general states: Digitally (cloud, smart phone, computer, external hard-drives, camera cards, etc.) and analog (prints, slides, negatives, albums, scrapbooks, etc.). That can be a lot and it can seem overwhelming. If that’s the case we have a few questions/suggestions.

    What should you send in first? Unless you want to send us everything and have us take care of it for you, we feel you should send the most important images first. Be it analog or digital, if you have favorites let’s take care of those first.

    Then, we suggest taking care of your digital images. Those are the ones that are most vulnerable to loss. Whether your computer crashes, your hard-drive fails, your smart phone somehow ends up lost/broken or your images are spread all over numerous cloud accounts, it’s best to organize and back up your digital files first. Unlike a lost print you may find in a desk drawer years from now, if a digital file is lost or deleted, it may not be recoverable.

    After that comes your analog items (prints, slides, photo albums, etc). One thing to keep in mind about analog items are that if they are showing signs of deterioration (fading, weird spots, cracks, discoloration or rips) it is time to digitize them now. Prints, negatives and slides are partially made of organic compounds that can get contaminated or begin to naturally break down over time. If they’re showing signs of this it will not stop and may only be remedied by a trained conservator.

    Of course all of this is up to you, we can work on either part of your project or the whole thing at once. Contact us to talk about it.

  • In a nutshell, if your images are stored digitally (iCloud/Google/Amazon Photos, smart phone, computer, external hard-drive, etc.), we will probably need some of your passwords to access them. Depending on your action plan we may also need system passwords to install and setup software needed to complete the project. This may include photo browsing software such as Adobe Lightroom, Adobe Bridge, Apple Photos, Photo Mechanic, etc. or secure-remote access software such as TeamViewer.

    Changing your passwords every now-and-then is always good security practice, but we recommend setting up temporary passwords which you can change back after we’ve completed your project.

    In today’s digital world sharing passwords can be an exercise in trust which may leave you feeling vulnerable. We’re the same way. So if you have any questions or concerns don’t hesitate to contact us. We believe one of the best ways to generate a lasting trust is honest and open communications.

  • We acknowledge that your personal photos can be, well... quite personal. We get it. We are dedicated to perform our work with professionalism and discretion. Any images deemed private can be key-worded to designate them in your collection—ensuring you don’t show any images you do not mean to.

    Privacy is important to us. So if you have any questions or concerns don’t hesitate to contact us. We believe one of the best ways to generate a lasting trust is honest and open communications.

  • During our in-take session we use a family inventory form to collect pertinent information and we’ll ask for a few example photos that are representative of important people and places to help guide us.

    Finally, depending on the communications agreed upon in your action plan, we may be able to simply text/email you a few photos here and there to ask for clarification if you are willing.

  • Metadata is specific information about your photos and videos. It includes information like unique file names, dates, key-words, captions, facial recognition and geo-tagging.

    Consistent file naming and dating conventions are key to a well-organized archive. File names and dates can be used to effectively search for images if they are consistently used. We will set you up with a system that is easy to follow and that will grow with you as your archive grows.

    Key-words sum up what your images are about and you can use them in combinations to easily search your family archive. For instance, what if you want to find an image of your dog Spot at the beach? You can select key words for “beach” and “Spot” and the software will bring up all of your images of your dog Spot doing their thing at the beach.

    
We will work with you to create a controlled vocabulary (a fancy term for a list of words) of the key-words we use so that you can consistently tag your images. For example— there are several words we use for a mother: Momma, Ma, Mum, Mother – but it’s best to choose the one used by you and your family. By establishing a list of specific keywords you can consistently apply them to your collection making it easy to search for the images you want.

    Captions provide context to images for future generations as well as searchable terms. We used to write the names and information for each print on the back of the photographs, but now we can attach that caption information as metadata to the image file.

    All of this information works together to tell the stories in your images so that future generations know who is who, where they are, when it is and what’s going on!

  • During our in-take session (and again at the end of your project) we discuss various ways you can keep your new archive up-to-date. Generally, we handle this in two ways:

    One way is to train you on how to maintain your new archive through the use of photo organizing software like Adobe Bridge, Lightroom, Photo Mechanic, Apple Photos, etc. The other way is that we can take care of it for you! We offer maintenance plans that have us check in on your archive whenever you need us to (monthly, quarterly, yearly, etc.).

    Regardless of how you decide to go about it, we want to set you up for success in the future so your archive remains organized and sharable to you.

  • Yes! 

    As soon as we receive your digital images (or your collection), we make two copies so that there are a total of three sets of your collection. So, you have one set (the original) and we will have a working set and a just-in-case set. This insures you always have a safe copy of your digital as well as your digitized analog collections. 

    Most analog items (prints, slides, negative, albums and scrapbooks, etc.) are one-of-a-kind. We recognize that fact and strive to take care of your collection as though it were our own. We do not open your collection until it is time to work on it and when we do we handle everything with gloves.

    While we plan to get you your collection back to you in a timely manner we also want to make sure that when it does return, it will be ready for proper long-term storage. Unfortunately most old photo collections are stored in deteriorating, non-archival storage boxes or envelopes in garages, attics, crawl spaces or basements. Instead we recommend storing your collection in photo albums, boxes, and envelopes that are all acid-free and archival for generations to come.

  • Well you could use them for social media or family websites or photo albums or genealogy or slideshows or puzzles or mugs or throw back Thursdays or holiday cards or scrap-books or phone cases or family histories or t-shirts or mouse pads or birthday cards or class reunions or framed wall photos, and so much more.

  • For digital organization we can work with you wherever you are located. We use secure remote access software and zoom sessions to complete your project.

    For analog organization projects, you can ship your photos, negatives, slides, etc., to us using any leading shipping service you are comfortable using. We suggest that you use tracking and insurance services as well. We will then ship your finished project back to you.

    You and your project are unique. As such, we will work with you to create a plan that meets your specific needs.

Still have questions?